Who We Are

Lesley MacKay

Lesley MacKay is an experienced coach and mentor who has been applying her skills in various businesses since her first management role in 1989. She spent 10 years working for IBM UK in management, consultancy and sales before becoming an independent coach and trainer in 1992, a decision driven by life-work balance.

Lesley is NLP-trained and uses a kitbag of techniques in coaching senior managers and executives across many industries. She has particular experience in businesses with a technical focus where the emphasis is on developing communication skills. She has clients who have worked with her for over ten years and she has supported them in a number of senior positions and in developing their careers.

She describes her style as professional pragmatism with a sense of humour. She focuses on the positive and on future outcomes and draws on a wide experience of working across many different cultures. She spent two years working in the Caribbean and is also fluent in French and German. All assignments reflect the business necessity for change and are keenly measured and monitored to ensure clients get value for money.

A question asked by so many leaders today is how you communicate with the younger generation. With two sons in their 20s at early stages of their careers, she has a wide range of life experience to draw on.

“You are brilliant at making me look at myself objectively from the outside.”

“You are among a select few with whom I cannot hide or lie. I appreciate your views and calm counsel and you have made today infinitely more bearable than it would otherwise have been.”

Robert Smith

Robert Smith is a catalyst for change and is an internationally renowned leadership development consultant, psychotherapist and resilience coach. Robert specialises in using the most powerful developmental psychologies to enable people to realise their individual potential.

Robert is a Master Trainer of Neurolinguistics, Director of Change for Treacle Academy UK and Professor of Coaching and Counselling for the Refuah Institute in Jerusalem. He has been awarded three honorary doctorates and to date has taught people from over 100 different countries.

Robert’s considerable experience and depth of psychological knowledge make him an impressive trainer and coach. His track record of success, driven by his own passion for excellence have proved to be a powerful combination. Robert likes nothing better than standing up front and captivating an audience.

Robert spent several years working in Turkey, where he trained across the Middle East and designed and produced blended learning programmes combining classroom with online and video delivery. He is now based in the Scottish Borders.

“Robert has an excellent style of delivery and quickly gained rapport with the course members: he practised what he preached.”

“Lesley and Robert are exceptional trainers. They devised a fascinating and valuable course.”